The authors concluded that neither tagging nor folders was superior to the other for information retrieval: best results were achieved by combining their use. A study was conducted in 2008 compared tag and folder-based retrieval on email messages with two clients, one labeling messages with tags and the other grouping them into folders. Historically, a hierarchical folder structure is easier to implement than a tag retrieval system and much more suited to fixed structures such as computer operating systems. The conventional approach has been to put them into a hierarchical folder structure, but with the advent of mobile devices with small screens and the requirement for minimal user cognitive load, the filesystem has become completely hidden and file managers are not part of the main operating system.
He has developed niche software for information management.įinding electronic documents and emails can be a problem. Simon has been involved in software development since the days of paper tape.
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